Matthew S. Smith
2394 Woodstock Rd.
Upper Arlington, OH 43221-1846
614-342-0667
Objective
To utilize my effective communication abilities, customer service, design skills, and leadership experience to obtain an internship.
Profile
Ten years dedicated customer service and problem solving experience.
Six years in team management as Office Manager and Lead Salesman.
Self motivated team member who enjoys problem solving.
Customer service and office administration skills.
Programming, computer networking, and additional computer knowledge.
Enjoys working in a team oriented field.
Accomplishments
Trained and supervised salesmen and programmers.
Developed procedures, tools, and methods to improve office efficiency, sales closing ratio, and jobsite efficiency.
Sold, designed, programmed, and managed the installation of systems that exceeded $100K.
Created a web enabled computer infrastructure for business operations.
Wrote custom software for the University of Dayton Police Department.
Contributed code to open source software projects.
Education
Ohio State University: B. S. Computer Science & Engineering GPA 3.88 minor in Entrepreneurship June 2013
Relevant Employment
Ohio State University official “Campus Tour App” Team
designed main functionality / user experience
designed user interface
OSU Department of Electrical & Computer Engineering
defined / developed / implemented a solution for lab consultant scheduling and tracking
Progressive Audio, Sound Waves, Audio Etc... , Columbus / Dayton, Ohio 1999 - 2008
Office Manager
supervised all staff
oversaw all daily operations
Lead Sales
Lead Programmer
programmed all lighting and control systems
trained installers to program system remote controls
System Designer
created custom integrated audio / video / lighting / control systems using requirements definition and problem solving skills
decided which products overall would be used in our systems
Entrepreneurship as office cleaning business 1995 – 2008
Entrepreneurship as Real Estate Leasing / Management 2000 – 2010
Additional Skills
familiarity with Windows, MacOS, and various unixes
experience with Turbocad, Crestron, Lutron, AMX
experience with programming languages such as C, C++, Ruby